Solutions for your
simplified.
body
Solutions for your
simplified.
body
Solutions for your
simplified.
body
Access to care 24/7
Access to care 24/7
Access to care 24/7
100% canadian
100% canadian
100% canadian
First digital clinic for women
First digital clinic for women
First digital clinic for women
Canada wide coverage
Canada wide coverage
Canada wide coverage
Personalized telehealth for Canadian women.
Personalized telehealth for Canadian women.
Personalized Healthcare for Canadian Women.
Hormone optimization
Body optimization
Own your evolution
Your hair goals
Hormone optimization
Body optimization
Own your evolution
Your hair goals
Hormone optimization
Body optimization
Own your evolution
Your hair goals
Hormone optimization
Body optimization
Own your evolution
Your hair goals
Hormone optimization
Body optimization
Own your evolution
Your hair goals
Hormone optimization
Body optimization
Own your evolution
Your hair goals
Hormone optimization
Body optimization
Own your evolution
Your hair goals
Hormone optimization
Body optimization
Own your evolution
Your hair goals
Hormone optimization
Body optimization
Own your evolution
Your hair goals
Hormone optimization
Body optimization
Own your evolution
Your hair goals
Hormone optimization
Body optimization
Own your evolution
Your hair goals
Hormone optimization
Body optimization
Own your evolution
Your hair goals
Care built for busy women like you.
Care built for busy women like you.
Jill Health is a 100% Canadian, comprehensive telehealth clinic dedicated exclusively to women. We provide online doctor consultations, personalized treatment plans, and discreet home delivery for medical weight loss, menopause support, hormone optimization, and prescription skincare.
Jill Health is a 100% Canadian, comprehensive telehealth clinic dedicated exclusively to women. We provide online doctor consultations, personalized treatment plans, and discreet home delivery for medical weight loss, menopause support, hormone optimization, and prescription skincare.
Latisse® Online in Canada
Connect with our medical team for an online consultation to get authentic Latisse® prescribed and delivered discreetly to your door.
Build your ideal skincare routine.
Personalized treatments for wrinkles, acne, rosacea, hyperpigmentation, dark spots, and more.
Personalized treatments for wrinkles, acne, rosacea, hyperpigmentation, dark spots, and more.
Medical Weight Loss Programs for Canadian Women.
Medical Weight Loss Programs for Canadian Women.
Connect with licensed healthcare providers online to receive a doctor-guided, personalized weight management plan, complete with prescribed medication, wellness coaching, and ongoing virtual support.
Online intake
Provider review
Discreet delivery
Wellness coaching
Ongoing care
Online intake
Provider review
Discreet delivery
Wellness coaching
Ongoing care
Trusted by thousands of Canadian women to take control.
100% genuine reviews. Results vary by person. These stories are real, but your experience may differ.
Trusted by thousands of Canadian women to take control.
100% genuine reviews. Results vary by person. These stories are real, but your experience may differ.
Trusted by thousands of Canadian women to take control.
100% genuine reviews. Results vary by person. These stories are real, but your experience may differ.
FEATURED IN
FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
Your questions, answered
What is Jill Health?
Jill Health is Canada's first fully online telemedicine service built exclusively for women. We're a 100% Canadian digital clinic offering personalized treatment plans, prescription medications, and discreet home delivery — all designed to help busy Canadian women take charge of their health from wherever they are.
What is Jill Health?
Jill Health is Canada's first fully online telemedicine service built exclusively for women. We're a 100% Canadian digital clinic offering personalized treatment plans, prescription medications, and discreet home delivery — all designed to help busy Canadian women take charge of their health from wherever they are.
How does Jill Health work?
Getting started takes minutes:
Online intake — Complete a quick medical assessment about your goals and health history.
Provider review — A licensed Canadian doctor or nurse practitioner reviews your information and, if appropriate, prescribes a treatment plan.
Discreet delivery — Your prescription is filled by a licensed Canadian partner pharmacy and shipped in plain, unbranded packaging.
Wellness coaching — For applicable programs (like weight loss, menopause), you'll get ongoing support from qualified wellness coaches for a fee.
Ongoing care — Message your medical team anytime through your secure patient portal.
How does Jill Health work?
Getting started takes minutes:
Online intake — Complete a quick medical assessment about your goals and health history.
Provider review — A licensed Canadian doctor or nurse practitioner reviews your information and, if appropriate, prescribes a treatment plan.
Discreet delivery — Your prescription is filled by a licensed Canadian partner pharmacy and shipped in plain, unbranded packaging.
Wellness coaching — For applicable programs (like weight loss, menopause), you'll get ongoing support from qualified wellness coaches for a fee.
Ongoing care — Message your medical team anytime through your secure patient portal.
Do I need a prescription to use Jill Health?
Yes, many of our treatments require a prescription. However, you do not need a prior prescription to join. As a full-service Canadian telehealth clinic, the licensed doctors and nurse practitioners at Jill Health will evaluate your assessment and, if appropriate, write the prescription for you directly during your online consultation.
Do I need a prescription to use Jill Health?
Yes, many of our treatments require a prescription. However, you do not need a prior prescription to join. As a full-service Canadian telehealth clinic, the licensed doctors and nurse practitioners at Jill Health will evaluate your assessment and, if appropriate, write the prescription for you directly during your online consultation.
What happens during the "Online Consult"?
It’s a text-based or video/phone-based assessment (depending on your province and needs). You’ll complete a medical intake form detailing your health history and goals. A practitioner reviews this to ensure the requested treatment is a good fit.
What happens during the "Online Consult"?
It’s a text-based or video/phone-based assessment (depending on your province and needs). You’ll complete a medical intake form detailing your health history and goals. A practitioner reviews this to ensure the requested treatment is a good fit.
Can Jill Health help with my specific condition?
Jill Health focuses on:
Menopause & hormone optimization
Medical weight loss (GLP-1 programs)
Sexual health (birth control, libido, intimate wellness)
Skin (acne, aging, rosacea, hyperpigmentation, dark spots)
Hair loss (thinning hair, plus Latisse®)
Longevity (biomarker tracking and optimization)
Allergies
Vitamins & personalized supplements
Can Jill Health help with my specific condition?
Jill Health focuses on:
Menopause & hormone optimization
Medical weight loss (GLP-1 programs)
Sexual health (birth control, libido, intimate wellness)
Skin (acne, aging, rosacea, hyperpigmentation, dark spots)
Hair loss (thinning hair, plus Latisse®)
Longevity (biomarker tracking and optimization)
Allergies
Vitamins & personalized supplements
Where is my treatment filled?
All prescriptions are filled by licensed Canadian partner pharmacies. For example, we often partner with specialized pharmacies to ensure temperature-controlled shipping for treatments like Ozempic.
Where is my treatment filled?
All prescriptions are filled by licensed Canadian partner pharmacies. For example, we often partner with specialized pharmacies to ensure temperature-controlled shipping for treatments like Ozempic.
Is shipping discreet?
Yes. Your order is delivered in plain, unbranded packaging to ensure your privacy.
Is shipping discreet?
Yes. Your order is delivered in plain, unbranded packaging to ensure your privacy.
How long does delivery take?
Once your consultation is approved and the prescription is processed, shipping typically takes 2–5 business days across Canada. You will receive a tracking number once the package leaves the pharmacy.
How long does delivery take?
Once your consultation is approved and the prescription is processed, shipping typically takes 2–5 business days across Canada. You will receive a tracking number once the package leaves the pharmacy.
Does my private insurance cover the treatment?
Often, yes. While the consultation fee might not be covered, many private insurance plans (Sun Life, Manulife, etc.) will cover the cost of the actual medication. You can request a pharmacy receipt to submit for reimbursement.
Does my private insurance cover the treatment?
Often, yes. While the consultation fee might not be covered, many private insurance plans (Sun Life, Manulife, etc.) will cover the cost of the actual medication. You can request a pharmacy receipt to submit for reimbursement.
Can I pause or cancel my subscription?
Yes. Jill Health is designed for ongoing care, but you can manage your refills through your patient portal. You can pause or cancel your treatment plan at any time before your next shipment is processed.
Can I pause or cancel my subscription?
Yes. Jill Health is designed for ongoing care, but you can manage your refills through your patient portal. You can pause or cancel your treatment plan at any time before your next shipment is processed.
What is Jill Health's refund policy?
Full details are available on our Refund Policy page at jill.health/refund-policy. If your consultation is denied, you won't be charged for medication. For other situations, message our support team and we'll work with you on a case-by-case basis.
What is Jill Health's refund policy?
Full details are available on our Refund Policy page at jill.health/refund-policy. If your consultation is denied, you won't be charged for medication. For other situations, message our support team and we'll work with you on a case-by-case basis.
How do I contact my medical team?
You can message your practitioner or the support team directly through the secure patient portal if you have questions about side effects or your dosage.
How do I contact my medical team?
You can message your practitioner or the support team directly through the secure patient portal if you have questions about side effects or your dosage.
Can I use my own local pharmacy instead of your delivery service?
Yes, if you prefer, you can request that your prescription be sent to a local pharmacy of your choice instead of using Jill Health’s partnered pharmacy network. This complies with Canadian telemedicine regulations, which allow patients the right to choose their preferred pharmacy. We will be charging a $40 visit fee if you choose this option.
Can I use my own local pharmacy instead of your delivery service?
Yes, if you prefer, you can request that your prescription be sent to a local pharmacy of your choice instead of using Jill Health’s partnered pharmacy network. This complies with Canadian telemedicine regulations, which allow patients the right to choose their preferred pharmacy. We will be charging a $40 visit fee if you choose this option.
How do I get a receipt for my private insurance claim?
Jill Health provides detailed receipts that include the necessary information for insurance reimbursement (such as the DIN—Drug Identification Number—and the prescribing practitioner’s details). You can download these receipts directly from your Patient Portal after your order has been processed. If you need a more specific breakdown for a "Prior Authorization" form required by your insurer, you can message the support team to assist.
How do I get a receipt for my private insurance claim?
Jill Health provides detailed receipts that include the necessary information for insurance reimbursement (such as the DIN—Drug Identification Number—and the prescribing practitioner’s details). You can download these receipts directly from your Patient Portal after your order has been processed. If you need a more specific breakdown for a "Prior Authorization" form required by your insurer, you can message the support team to assist.
What happens if I experience side effects from my treatment?
Patient safety is handled through a "continuous care" model. If you experience side effects, you do not need to book a new formal appointment; you can send a secure message to your medical team via the portal at any time. They can provide guidance on managing symptoms, adjust your dosage, or switch you to an alternative treatment if necessary.
What happens if I experience side effects from my treatment?
Patient safety is handled through a "continuous care" model. If you experience side effects, you do not need to book a new formal appointment; you can send a secure message to your medical team via the portal at any time. They can provide guidance on managing symptoms, adjust your dosage, or switch you to an alternative treatment if necessary.
It's a medical emergency. What should I do?
Jill Health is not designed for medical emergencies. If you're experiencing a medical emergency, call 911 or go to your nearest emergency room immediately. For non-emergency urgent concerns, message your medical team through the patient portal.
It's a medical emergency. What should I do?
Jill Health is not designed for medical emergencies. If you're experiencing a medical emergency, call 911 or go to your nearest emergency room immediately. For non-emergency urgent concerns, message your medical team through the patient portal.
Is my information private and secure?
Yes. Jill Health is fully compliant with Canadian privacy legislation, including PHIPA and PIPEDA. Your medical information is encrypted, stored securely, and only accessible to the licensed clinicians and pharmacy team involved in your care.
Is my information private and secure?
Yes. Jill Health is fully compliant with Canadian privacy legislation, including PHIPA and PIPEDA. Your medical information is encrypted, stored securely, and only accessible to the licensed clinicians and pharmacy team involved in your care.
All treatments at Jill Health are prescribed by licensed Canadian healthcare practitioners. Our digital clinic operates under strict Health Canada guidelines, ensuring you receive safe, clinically proven medications—from hormone therapy to medical weight loss—with the ongoing support of qualified wellness coaches and clinicians.
Questions? Contact us anytime at help@jill.health
All treatments at Jill Health are prescribed by licensed Canadian healthcare practitioners. Our digital clinic operates under strict Health Canada guidelines, ensuring you receive safe, clinically proven medications—from hormone therapy to medical weight loss—with the ongoing support of qualified wellness coaches and clinicians.
Questions? Contact us anytime at help@jill.health
What We Treat
About Us
Medications
All treatments at Jill Health are prescribed by licensed Canadian healthcare practitioners. Our digital clinic operates under strict Health Canada guidelines, ensuring you receive safe, clinically proven medications—from hormone therapy to medical weight loss—with the ongoing support of qualified wellness coaches and clinicians.
Questions? Contact us anytime at help@jill.health
What We Treat
About Us
Medications