Jill Health is a Canadian healthcare company focused on women’s health, with the goal of making healthcare accessible, comfortable, and safe. Our network consists solely of Canadian-licensed medical professionals. From virtual consultations to treatment options, you can trust that you’re in expert hands. Our team is dedicated to providing discreet, convenient, and exceptional care.

It’s simple. Browse our treatment options and choose the one that interests you. You’ll be asked to complete an online medical consultation, providing our medical team with the information they need to determine if the treatment is right for you. After their assessment, they will authorize a prescription, and you’ll have the option to have it filled and delivered directly to your door by our partner pharmacy—no lines, no hassle. If, after reviewing your consultation, our medical team determines that you’re ineligible for the treatment, you will receive a full refund.

Yes, you can start the process without a prescription. Simply browse our available treatments and complete the online medical consultation. Our medical team will review your information and, if appropriate, provide a prescription as part of the process. This ensures that the treatment is right for you and aligns with your health needs. Your health and safety are our top priority, so if the practitioner determines that the treatment isn’t suitable for you, you’ll receive a full refund.

For most of the treatment options we offer, yes, you will need a prescription authorized by a Canadian-licensed medical professional. There are a few exceptions, such as vitamins and supplements. For treatments requiring a prescription, our medical team will review your medical history and current health status to determine the most appropriate treatment option for you. They will inform you of how to use the treatment, potential side effects, and possible drug interactions. It is important that you provide us with accurate information regarding your health and the medications you are taking.

Drug coverage varies depending on your private insurance plan. Health Spending Accounts may also cover the costs of medications or practitioner visits. If you have private insurance that covers medication, please provide your insurance information to our partner pharmacy when they contact you. A refund will be issued for the portion covered by your plan. Otherwise, our partner pharmacy will provide you with an official receipt to submit manually to your insurance provider or Health Spending Account. For any questions regarding your drug coverage, please contact your insurance company.

All Jack Health and Jill Health orders are dispensed from our growing network of licensed Canadian pharmacies or the pharmacy of your choice. Need to get in touch with our care team? We’re just a text, phone call, or email away!
Jack HQ:
2620 Bristol Cir Unit 400 Oakville Ontario L6H 6Z7
Phone: 905-291-7970
Email: pharmacy@jillhealth.ca

We are able to ship to all Canadian provinces and territories.

The Weight Loss program is currently unavailable in Manitoba, New Brunswick, and Nova Scotia.

If you’re dealing with issues or questions that haven’t been answered on this page, you can fill out this contact support form and someone from our team will get back to you!

If you are experiencing a medical emergency, seek immediate help by going to your nearest emergency department or by calling 911.

If you’re an existing patient, you can contact our medical team through your account at https://my.jill.health/auth/login to discuss your health concerns. A member of our team will triage your case based on the severity of your concern and provide guidance on the best course of action.

ScaleRx is located at 400-2620 Bristol Circle, Oakville ON L6H 6Z7.

You can add your tracking number here and get more information on the stage of your order!