Feel good in your own skin
Good skincare can be tough: that’s why we’re here to make it easier. Try one of our prescription acne treatments, brand name or generic, or try a treatment completely custom to you with a compound cream made for your skin. Take our quiz to see which is for you!

Standard Acne Treatment

Custom Acne Treatment

Let us be your piece of mind
Health Canada approved
Insurance coverage, starting at $0
Direct Nation-wide Shipping
Canadian Medical Team
How it Works
Just like good skincare, our process is clean and simple.

STEP 1

Place your order

Take our quiz, tell us more about your skin, and we’ll recommend a treatment that matches its needs.

STEP 2

Get a free consult

Get a hassle-free online consult with one of our medical professionals where you can ask any question. Want to try something different from our recommendation, or add something to it? Let’s talk!

STEP 03

Free delivery to your doorstep

Our medical team looks over everything before shipping it straight to your door. Easy-peasy.

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Standard

Try one of our clinically proven, Health Canada approved prescription formulas. Clinic quality creams, delivered straight to your door.


Standard Acne Treatment
Skin type varies from person to person: results may vary accordingly.
  • Our most popular standard treatments are Clindoxyl (45g), Tactupump (70g), and Benzaclin (50g)

  • We also offer Differin, Biacna, Retin-A, Tazorac, and Stieva-A.

Custom

Don’t think the usual prescription treatments will cut it? Try a compound cream: they’re tailor-made to you and your skin, completely custom.

Compound Acne Treatment
Skin type varies from person to person: results may vary accordingly.

WE’RE HERE FOR YOU

Follow up anytime

Make an appointment with our medical team whenever, free of charge. Have questions? Want to change what you’re using? We’ll help!

Hey, could we make an appointment? My skin’s been drier recently, I might want to try something else.

Of course! We can go over how it’s working for you and see if a change is needed.

Standard treatment ingredients

We offer generic options to all our brand name products, all of which have the same ingredients, dosage, and strength as their brand-name counterparts. If your insurance plan doesn’t cover the brand you want, we can offer you the generic alternative!

Our top three most popular treatments use 3 main medical ingredients: clindamycin, benzoyl, and adapalene.

We also offer:

FAQ

Both our standard and custom treatments are prescription, which means they have medicated ingredients making them stronger and more effective than over-the-counter products. We offer both standard brand-name and generic prescription treatments, to offer products with equal strength but flexible price points. Custom treatments use compound creams: prescription treatments that are completely tailored to you, their ingredients determined by your skin’s needs.

If you have a drug plan that covers prescription drugs, your out-of-pocket fees may decrease significantly. Many Health Spending accounts can also cover costs for medication, and we make sure to provide you with a receipt to use for your claims.

When the pharmacy calls you about your treatment simply tell them that you have insurance, and a refund will be provided for what’s covered.
Claiming your coverage for compound treatments works slightly differently; see our compound acne page for more info.

You can also find out what your plan covers by contacting your insurer, or emailing our pharmacy at pharmacy@jill.health.

Results may vary depending on the severity of the acne and the type of medication, but generally you can expect to notice improvement in about 4 – 8 weeks with regular use, and see the full effect after 10 – 12 weeks. If you’re not seeing the results you want, you can always contact our medical team for a free consult to discuss your concerns and whether your treatment type should be changed. Good skincare can be tough, so we work with you to find the best solution for your skin.

If you haven’t used medicated acne treatments before, your skin may be sensitive to it. In the beginning some people experience mild tingling or stinging sensations, warmth, irritated or itchy skin, or temporary redness and/or dryness. These effects lessen with continued use, as your skin gets used to the new product.

How to use any acne cream depends on the medication type, the severity of the acne and its location, and a host of other factors. But some general rules of thumb are:

  1. Apply directly onto clean, dry skin. This allows it to be cleanly absorbed, increasing its efficacy. The only exception is with retinoids, which can sometimes be applied after moisturizing to help combat any resulting dryness.
  2. Apply moisturizer after applying acne medications. It helps the product better penetrate your skin, and helps prevent your skin from drying out.
  3. Sunscreen should be applied last, helping protect your skin from sun damage.

Handy tip: if unsure which of your products to apply first, try going from thinnest to thickest. This helps topical creams permeate the skin properly.